While we carefully capture and display each product to reflect its true appearance, slight color variations may occur because of lighting conditions and individual screen settings.

We aim to deliver your perfect pair as quickly and securely as possible. Here's what you need to know:

📦 Processing Time

• Orders are processed within 1–2 business days.
  
• You'll receive a confirmation email with tracking once your order ships.

• Easy 7-day return or exchange for unused items.
• Shoes must be in original condition with tags and packaging.
• Free reverse pickup available in most areas
• Refunds processed within 5–7 working days after product inspection.

Return and Exchange

At Footprints.pk, we want every customer to be happy with their purchase. That’s why we offer a 7-day return and exchange policy from the delivery date.

When Can You Return or Exchange?

You can return or exchange your product within 7 days if:

• The size does not fit
• You received the wrong item
• The product has a manufacturing defect

Return Conditions

• The product must be unused and unworn.
• It must be returned in its original packaging.
• Tags and labels must be attached.
• Exchange delivery charges may apply.

How to Contact Us

For return or exchange, contact us on:

0300-6966786
Call / WhatsApp

Our Promise

We will try our best to make your return or exchange process easy and smooth.